TIS engaged Jon and GSO to perform a scan on the quality, completeness, and efficacy of our policies and procedures. Through his thorough examination and meticulous attention to detail, we discovered that there were many aspects not documented that needed attention, which he did. What this produced was a new foundation for the school that leveraged his own good historical policy intellectual property and added significant best practices that have strengthened TIS's operations - both educationally and non-educationally.

We've also targeted our topics to appropriate audiences in more digitized and intentional ways, which retired the large "manuals" and "handbooks" that we previously used. He worked very effectively and positively with all of our critical stakeholders across the school to deliver clarity into their spaces.

In performing this thorough foundational work via the operational policy focus, he also surfaced the condition that much of the Board of Trustee function had been interwoven into the operational policies. Jon offered his expertise in crafting a completely new Board-Level Governance policy which has positioned the Board to be far more strategically focused (as many Boards are), but operationally aware.

In really getting to know our school, it became very apparent that TIS could no longer continue to operate in a fully manual manner regarding Admissions and Enrolment Management. Because of his prior leadership experience as a CFO/COO/Director of Admissions, he was able to design and implement a fully digital experience that integrated with our learning management systems, set up our thinly staffed Admissions/IT Teams (and collective stakeholders) for greater efficiency with each other and families, but allow myself and the leadership team/Board to understand our position as a school and strategic needs through data analytics that we can produce (and customize) at our fingertips. This will be a game-changer for TIS.

Through this work, I developed a close and trusted partnership with Jon. Our regular conversations helped inform my leadership thinking, identify opportunities across our non-academic operations, and guide important decisions for the future of the school.

Jon has also assisted in vetting new leadership, strengthening salary structures, and connecting the school with strategic partners for key initiatives. Because of the value of this partnership, I have continued to work with Jon as a strategic advisor beyond the original engagement.

As I prepare for my own leadership transition from Tashkent International School, Jon remains a trusted advisor to both me and the Board, helping ensure continuity and stability for the school’s next chapter.